Third-Party Review

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We have edited CSR Report 2018 to serve as an easily understood and trustworthy report, on the basis of information disclosure policies. So that we may hear objective opinions with the aim of creating a better report, we requested a third-party review from Mr. Tomohiro Tokura of SGS Japan Inc.

Third-Party Review of CSR Report 2018

We have heard of the steps that you have taken to promote BCM (Business Continuity Management) and prevent corruption (especially bribery) as a top priority for responding to potential risks as a group. We confirmed that it was a decision based upon risk assessment considering the impact on the management and transition of the social trends at CSR committee in organizations and as a result of proper procedures which manage the social responsibilities of organizations.
Even though what we heard on these processes was clear, it would be more reliable if details of risk assessment execution and its schedule were included, in addition to the evaluation and standards managed by the organization and how they were illustrated in the report. Also, promoting BCM and preventing corruption which are designated in the report are related to social responsibilities of the organizations in various ways; for example,, lack of human resources has a negative impact on any business continuity, and if we cannot afford to have personnel resources or provide education, corruption will be inevitable.

To maintain suppliers and establish mutually beneficial relationships with them also relates to social responsibility. It is important to give continuous reports on the same social subjects in terms of possibilities and comparisons, but we believe there is room for consideration of reporting prioritized risk handling statuses in related issue reports while keeping those possibilities and comparisons.

We checked the implementation of disaster prevention drills for the BCM promotion report and confirmed that it was conducted on the same day including domestic groups. In this drill, collaborative training between offices for unexpected catastrophes was conducted and we believe it was effective. This deserves special mention as we were able to mobilize everyone unison. We have also confirmed that you have signed the United Nation Global Compact(UNGC) in November 2016, showing that you committed yourself to fulfill social responsibilities outside the organization. Not only outside the organization, but continuous training in order to promote CSR inside the organization has been conducted as well. Furthermore, the fact that these initiatives are stretching out into domestic group companies is noteworthy. We believe that it should be the first priority for each and every employee to have more awareness for his/her social responsibility as part of the organization. It is always people who fulfill social responsibilities of the organization and how it’s done that depends on the way people think and act. These CSR activities don’t have immediate effects and cannot be achieved by just one-time implementation. However, we affirmed that new advanced courses for CSR training were introduced and we expect that this while expand to the whole supply chain by continued activities from now on.

In the CSR report, non-financial disclosures relating to social responsibilities of the organization were provided, but financial aspects of non-financial disclosures were not reported. We assume there are some ways to disclose the information to the stakeholders.

While the demand on organizations from society is increasing every year due to disclosure from CDP in regards to information on greenhouse gas emission and water stress, we have heard your company fulfilled their demand by disclosing information appropriately and took it as your benchmark. Your company also began external verification of the amount of greenhouse gas emissions to enhance transparency. We hope to see continued implementation and further expansion of this external verification.

*This comment renders no judgment on whether the data presented in the report is accurately measured and calculated and is free from omissions, in accordance with standards for the preparation of environmental and other reports generally deemed to be fair and reasonable.

Mr. Tomohiro Tokura
Chief Inspector Sustainability
Service Division
SGS Japan Inc.