Privacy Policy

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Policies to Protect Personal Information

We at NGK SPARK PLUG CO., LTD. and our group companies (hereafter referred to as “our Group” comprehensively) recognize the importance of personal information and in order to appropriately collect, use, and maintain them in safe custody, shall establish its privacy policy and comply with it.

Companies belong to our Group:


1.Personal Information

In this Privacy Policy, personal information means name, date of birth, age, occupation, address, email address, IP address, employee ID and other information concerning the customer provided from the customer.

2.Collection of Personal Information

Our Group shall comply with the relevant laws and regulations and obtain personal information only when our Group notifies the customer in advance the purpose of using personal information and satisfies the legal criteria including obtaining consent from the customer. Our Group does not collect personal information by dishonest means.

3.Use of Personal Information

Our Group shall process personal information within the scope of use expressly made clear at the time these were collected. If our Group changes the purpose of use from the initially notified purpose, consent shall be obtained from the customer.

4.Provision of Personal Information to Third Parties

Our Group shall not provide the customer’s personal information to third parties without consent from that customer unless permitted by applicable laws and regulations.

5.Provision of Personal Information to Third Parties Abroad

Our Group may transfer customer’s personal information to countries or regions where abroad group companies are located (please refer to the URL of the global network). By consenting to this Privacy Policy, the customer shall be deemed to have consented to his/her personal information to be transferred abroad.

6.Delegation of Processing of Personal Information

If our Group delegates third parties to process the personal information of the customer, our Group shall appropriately select and supervise them so that the personal information of the customer is securely managed.

7.Administration of Personal Information

Our Group shall continue reviewing and improving our administration system to protect personal information held by us to prevent them from leaks, alterations, destruction, loss, and unauthorized access, etc.

8.Request for Disclosure, Correction, Deletion or other exercise of rights concerning Personal Information

The customers may contact us at the following inquiry contact if they wish to make a request for disclosure, correction or deletion, or other exercise of rights concerning the customer’s own personal information with respect to personal information held by our Group.

Risk Management Dept., NGK SPARK PLUG CO., LTD.

14-18, Takatsuji-cho, Mizuho-ku, Nagoya 467-8525, Japan

TEL: +81-52-872-6248, FAX: +81-52-872-5999

9.Personal Information of Customers under the age of 16

Regarding personal information of customers who are under the age of 16, please submit them based on the consent of their guardians.

10.Amendment of Privacy Policy

Our Group may amend this Privacy Policy, so please confirm its content from time to time.

Amended as of 25 May 2018